We understand that there are time when items need to be returned.
Returns should be made within 7 days of shipment. The returned items will be eligible for a refund on the original method of payment.
Original shipping fees are non-refundable and return shipping is the responsibility of the customer.
All items must be returned to us in their original condition with all original tags still attached, unworn, unwashed, smoke odor free, deodorant free and perfume free. Shoes must be returned with their original shoebox. Please pack the shoebox inside another box as the original shoebox must be returned undamaged.
The following items are FINAL SALE:
- Intimates (see items listed under “Intimates” tab on site)
- Sale Items
Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense.
Damaged items must be reported to us prior to wearing the garment.
All damage reports must be made within 3 days of receiving your garment or it will not be accepted.
Please contact us immediately at [email protected] and provide us with a picture of the damaged/defective area. Please include you first and last name and order number.
Due to limited quantity of inventory, we cannot guarantee that the item you are trying to exchange will still be available when the return reaches our department. If you are needing a different size/color in an item, you can either:
You can call the store to find out if the item you need to exchange for is available prior to returning. The item can be held for 7 days while your return is being delivered.
You can reorder the item in the size you need and then send the original item back to us (postmarked within 14 days) for a refund.
If you have questions regarding our return policy, fee free to email us at [email protected].